We want to make sure that we can help you to find the perfect holiday. If you have any questions about anything, please get in touch with one of our experts using our contact form, by email or simply calling us.
Pre and post booking questions
See our page: Before You Go to help you understand our adventure holidays and what happens next after booking with us.
If you wish to make any changes to your booking, particularly if you need to alter any flights booked through us, please let us know as soon as possible. Flight amendments often incur extra airline costs depending on the changes to be made and if the ticket has been issued or not.
If you need to cancel your booking, please let us know as soon as possible. This is required in writing and you should refer to the booking conditions with regards to any cancellation charges that may apply. Normally, if you cancel before the final balance is due, the deposit and insurance premium are non refundable but we can usually hold your balance for you to use on a future trip. Please contact us for further details. Once your final balance has been paid, there is a sliding scale of charges, outlined in the booking conditions.
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